Tooltips provide in-line help to unblock users and are dynamically deployed wherever you discover users need more info Launchers are highly customizable in-product widgets that you can use as checklists or help menus to deepen user engagement and feature discovery Microsurveys are contextual and targeted in-product surveys that are triggered based upon user actions – they enable you to build continuous feedback into your product throughout the user lifecycle Use banners, modals, hotspots, and more to announce changes or guide users. Tours are powerful flows for in-product guidance and new feature launches. Each tool has its own strengths and weaknesses – in this guide, we’ll give you a fair overview of the tools you should try out if you’re walking away from WalkMe.Īll of Chameleon’s plans come with five fully customizable, no-code products. There are now a great set of WalkMe alternatives for those frustrated by WalkMe’s clunky UX, high-effort learning curve, and jack-of-all-trades approach. Cutting-edge companies need solutions that make it easy to build native-looking in-product experiences, without sacrificing security, customizability, and reliability. Great UX design, free trials, and self-service user onboarding have replaced outdated methods such as sales calls, in-person training, and docs full of screenshots. On the other hand, self-service UX and product-led growth have become key trends within SaaS and more products care about helping their end-users successfully use their products in a scalable way. WalkMe is excellent for internal training (onboarding employees) for internal applications, such as CRM systems (think Salesforce, Oracle, etc.) and other enterprise-oriented training. It has become one of the leading digital adoption platforms. Since its founding in 2011, WalkMe has gone on to build up an impressive breadth of features, also acquiring products that offer analytics, session replay, and other functionality. WalkMe was one of the first digital adoption solutions on the scene, initially focusing on training sales teams on how to use Salesforce.
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